Benchmarking in UX: Tracking Metrics That Drive Exceptional Design Experiences.

Kate Moran
Benchmarking in UX: Tracking Metrics That Drive Exceptional Design Experiences - A Summative Evaluation. UX Benchmarking refers to evaluating a product or service’s users experience by using metrics to gauge its relative performance against a meaningful standard. A redesign always intended to produce a change in the user experience. As designers we want make the experience better (faster, easier and more enjoyable), But compared to what? Establishing benchmarking practice is a great way to make sure you are moving in the right direction, and you have a clear reference point for any further improvements.
Benchmarking in UX: Tracking Metrics That Drive Exceptional Design Experiences - A Summative Evaluation. UX Benchmarking refers to evaluating a product or service’s users experience by using metrics to gauge its relative performance against a meaningful standard. A redesign always intended to produce a change in the user experience. As designers we want make the experience better (faster, easier and more enjoyable), But compared to what? Establishing benchmarking practice is a great way to make sure you are moving in the right direction, and you have a clear reference point for any further improvements.